Challenge
A machine is not listed in ACP after performing a failback to VMware.
Cause
By design, a failback machine in VMware is marked with a flag that blocks it from being rediscovered in ACP right after the process has been completed. This helps to keep the dashboard overview clean from unwanted reoccurring entries.
Solution
The flag can be switch off manually by setting its value to 0.
1. Power off the machine
2. Through the
VMware console, right-click on the
Settings, access the
Advanced settings, and set the value for
hystax.deny_discover to
0
3. Start the machine for the changes to take effect.
The failback machine should now be discovered by Acura and listed in ACP under the corresponding customer's Machines Group.