How to transfer a device to another customer

How to transfer a device to another customer

Challenge

А machine has not been discovered in ACP for a particular customer. It is assigned to a machine group of another customer.

Solution

Click the “Move to another Group” item of the “Actions” menu.


Switch on the “Show groups in other customers” checkbox. 

Select the group from the list and save changes.


Warning
Moving to groups from other customers is a risky action. This can interfere with and potentially break machines that are already replicated. Please, ensure you're aware of the implications before proceeding.

Warning
A machine must not have any restore points.

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