How to pause all replications for a customer

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• How to stop replicating a machine

  Task Stop replicating a machine Solution Park the machine to stop its replication. On the Customer page in the “Machines Groups” section click on the “…”  button next to the corresponding machine, select “Park”.

• Replication reaches 100% but then seems to freeze at this mark

  Challenge  Replication reaches 100% but then seems to be stuck in Acura Control Panel. Cause When the status of a machine in ACP is Replicating(100%) from the backend point of view, it means that the backup process is complete and a snapshot is being ...

• How to specify Volume availability zone and Volume type when replicating a machine

  Challenge Replication settings for machine's volumes require specific parameters.   Solution Before the first replication is initiated, two additional parameters can be specified for each machine: Volume availability zone and Volume type. Click on ...

• How to perform a failback to a designated cloud

  Task Perform a failback procedure to a designated cloud platform using a "reverse migration" method. Solution If you have been using VMware, Flexible Engine or OpenStack as your source environment, please refer to our applicable Documentation. This ...

• How to allow a machine to be discovered in ACP after a failback to VMware

  Challenge  A machine is not listed in ACP after performing a failback to VMware. Cause  By design, a failback machine in VMware is marked with a flag that blocks it from being rediscovered in ACP right after the process has been completed. This helps ...