Functionality & User Interface
Replication reaches 100% but then seems to freeze at this mark
Challenge Replication reaches 100% but then seems to be stuck in Acura Control Panel. Cause When the status of a machine in ACP is Replicating(100%) from the backend point of view, it means that the backup process is complete and a snapshot is being ...
How to allow a machine to be discovered in ACP after a failback to VMware
Challenge A machine is not listed in ACP after performing a failback to VMware. Cause By design, a failback machine in VMware is marked with a flag that blocks it from being rediscovered in ACP right after the process has been completed. This helps ...
Target datastore and host are not shown in ACP at the last step of the failback wizard
Challenge Generally, a target datastore and host are not shown in ACP if a Failback Agent does not have proper network configuration and therefore has no connection to VMware or to Acura, which it constantly sends heartbeats to. Solution Please make ...
How to specify Volume availability zone and Volume type when replicating a machine
Challenge Replication settings for machine's volumes require specific parameters. Solution Before the first replication is initiated, two additional parameters can be specified for each machine: Volume availability zone and Volume type. Click on ...
How to perform a failback to a designated cloud
Task Perform a failback procedure to a designated cloud platform using a "reverse migration" method. Solution If you have been using VMware, Flexible Engine or OpenStack as your source environment, please refer to our applicable Documentation. This ...
How to create a DR plan for the VMware target cloud
Task Create a DR plan for the VMware target cloud. Solution This an essential step taken in advance when planning your strategy for a possible failover of selected machines to the target cloud and eventual disaster recovery. The DR plan is the ...
How to clean up resources in the target cloud after a successful migration
Task Clean up all resources in the cloud after a migration. Solution To clean up all resources in the cloud, please perform the following steps: 1. Check that the failover machine works fine and detach the Cloud Site in Hystax Acura UI, by clicking ...
How to restore a bare metal machine from a RAW image
Task Restore a bare metal machine from a RAW image. Solution Acura provides customers a way to get the RAW image of a failover or replicated machine. To recover the mashine using a RAW file, follow the steps below: Boot from any Linux Live CD. Verify ...
How to pause all replications for a customer
Task You need to pause all replications for a customer Solution Go to Edit of the customer Uncheck Active checkbox. No snapshots will be removed, replication will be just paused.
How to set a boot condition to my server
Task Set a boot condition to a server. Solution To set a boot condition, add the parameter "boot_condition". It can be done in the Expert tab while editing the DR plan. Example: "boot_condition": { "delay_seconds": 300, "type": "wait" ...
How to restore a replicated machine to any hypervisor
Task Restore a replicated machine to any hypervisor. Solution 1. Each machine has a drop-down "Actions" menu at the right hand side of the screen. Click the corresponding "..." button across the machine that you want to download a snapshot for, then ...
How to set a rank to my server in the DR or Migration Plan
To set a rank change the parameter Rank. It can be done in the Expert tab while editing the DR plan. In this example the machine WS2012R2 will start only after the machine ubuntu1604 starts.
How to stop replicating a machine
Task Stop replicating a machine Solution Park the machine to stop its replication. On the Customer page in the “Machines Groups” section click on the “…” button next to the corresponding machine, select “Park”.
How to get notifications about events regarding my customers or resources
Task Receive notifications about events regarding my customers or resources. Solution To get notifications about events regarding customers or resources, subscribe to email notifications: Click on the drop-down "Menu" list in the top right corner, ...
How to assign a role or a certain right to a specific user only
Task Assign a role or a certain right to a specific user only. Solution If you want to assign a new role to a user, check whether the necessary role already exists. If it does and it has all the desired rights, assign it to the user to give them ...
How to set orchestration for a failover or migrations
Task Set orchestration for a failover or migrations Solution To set orchestration settings, change the parameter "Rank" and add the parameter "boot_condition". It can be done in the Expert tab while editing the DR plan. Rank Order in which a group of ...
How to create a DR plan for several machines
Task Create a DR plan for several machines Solution Check the boxes in front of those machines that you want to replicate. Click on the "Bulk actions" button, then select "Generate DR plan".
Initial replication of large machines using Direct Attached Storage for Windows Replication Agent
Challenge Some machines that should be replicated to set up migration or disaster recovery process exceed the capabilities of customer's network connection in terms of machine size / network bandwidth. Completing initial replication of a 50Tb machine ...